We believe that internet & WiFi is a fundamental utility — like electricity and water.
In 2015, Meter was founded to simplify the way companies get connectivity by completely rebuilding the experience with best in class software, hardware, and operations.
We are looking for people who are excited to work on interesting problems, enjoy learning from and helping each other, and above all, are kind and ambitious.
We are building for the long term and just getting started. We'd love your help.
About the team
You’ll be working on a team with other experienced engineers and operators - people who have helped scale successful companies and understand how to get stuff done, have interests outside of work, and work efficiently so they have time to enjoy those interests. We value diversity, passion, integrity, and curiosity. We trust each other to be outstanding.
Open Roles
If you don't believe your experience matches any of our current openings, but you are still interested in building with us, we encourage you to reach out at jobs@meter.com.
Network Field Engineer
Meter provides internet infrastructure for businesses. We build enterprise-grade networks that are faster, more accessible, and more secure. Our full-stack approach combines hardware, software, and operations so that any company can easily set up and run a modern network. Our long-term ambition is to evolve internet infrastructure into a turnkey utility.
About the role
Meter’s mission is to make businesses more productive and secure through providing best-in-class internet infrastructure. We are looking for a network field engineer who will help us make anything internet, networking and WiFi super simple for our customers.
We are looking for people who are excited to work on complex problems, enjoy learning and working with others, and above all, are kind and ambitious. We are building for the long term and just getting started. We'd love your help.
You will have an impact by
- Working closely with engineers by providing feedback on firmware and software
- Building a playbook for automating provisioning, installations and support
- Monitoring the post-install setup at customers
- Handling technical support for customers
- Handling software & hardware upgrades in the field
- Working with the rest of the team to help build new features
You might be a good fit if you have
- Designed complex network systems, security and implementation of routing, switching, and firewalls
- Experience configuring and troubleshooting routing protocols
- Comfort with troubleshooting Linux based systems
- Automation and scripting experience
- Experience with deep packet analysis and using Wireshark
- Experience troubleshooting and resolving network issues, and communicating to impacted users
- Experience with network hardware similar to: Cisco, Meraki, Aruba, Ruckus, Ubiquiti
- Ability to handle a high level of autonomy and responsibility
If you are interested in joining us
Backend Engineer
Meter provides internet infrastructure for businesses. We build enterprise-grade networks that are faster, more accessible, and more secure. Our full-stack approach combines hardware, software, and operations so that any company can easily set up and run a modern network. Our long-term ambition is to evolve internet infrastructure into a turnkey utility.
About the role
Meter’s mission is to make businesses more productive and secure through providing best-in-class internet infrastructure. The backend services support this goal in a number of ways:
- Configuration: ensure all devices have a known good configuration, and can be provisioned without human involvement.
- Monitoring: Give users tools to see what’s happening on their network, know when things go down, and fix them automatically or alert the right people.
- Automation: ensure thousands of devices are kept up-to-date, remotely.
This is a big remit for a small team. To accomplish this, our tools and architecture choices are designed to be boring - one backend language, one datastore, used in predictable ways. You are at a point in your career where you understand the benefits of designing a system this way. No unpredictable latency spikes, or server crashes. No frantically trying to find the one person who understands the service after hours; everyone understands the service, since there’s only one way of building services.
Our time is the scarcest resource we have, and all of our processes are designed around optimizing for that. You’ll be working on a team with other experienced operators - people who have helped scale successful companies, understand how to get stuff done, have interests outside of work, and work efficiently so they have time to enjoy those interests.
We are looking for people who are excited to work on complex problems, enjoy learning and working with others, and above all, are kind and ambitious. We are building for the long term and just getting started. We'd love your help.
Requirements
Some companies write in job requirements like, “must have 10 years experience with X” and then hire people with only 3 years of experience with X. What they are really screening for is a willingness to ignore what’s written in the job description. We don’t think that’s a great process, so we don’t really have requirements; we are looking for people who think this job description sounds appealing.
We use Go, Postgres, AWS (managed with Terraform), and some Bash. It’s not necessary to have experience with some, or any, of these, but it certainly would help you get up to speed more quickly if, for example, you had some experience with a SQL database in the past.
You might be a good fit if
- You’ve been so bothered by a library not working the way you expect that you’ve started reading through source code in a language you don’t know well, or ran strace, to try to figure out what’s going on.
- You’ve submitted a bug report, pull request or a commit message that’s longer than three paragraphs.
- You’ve gotten tired of yourself or others making a mistake, so you automated a check for the bad thing and put it in the CI server.
- You shipped an error to production and got so bothered by it, you decided to make it impossible for anyone at your company to commit the same class of error again.
- You’ve forked a library to remove features you don’t want and simplify the interface.
- You’ve read or been inspired by a computer science paper.
- You’ve found a language feature or library call that people keep misunderstanding, and/or using incorrectly, and so you’ve decided it’s better to just not use it at all, or add a safer wrapper around it.
About the team
You’ll be working on a team with other experienced engineers and operators - people who have helped scale successful companies previously and understand how to get stuff done, have interests outside of work, and work efficiently so they have time to enjoy those interests. We value diversity, passion, integrity, curiosity, and long-term thinkers. We trust each other to be outstanding, and we maintain levity and joy while doing deep and meaningful work. We take our work seriously, but we don’t take ourselves too seriously. Some of the many things we enjoy outside of work: reading, ham radios, astronomy, basketball, cooking, and music.
If you are interested in joining us
We encourage you to reach out even if your experience doesn't precisely match this job description. We operate with a growth mindset and expect ourselves and our colleagues to have the capacity and desire for ongoing growth.
- Tell us a little bit about yourself, why you are interested in what we are doing, and any relevant experience you have.
- Attach your resume.
- Please include links to LinkedIn, Github, any code samples, or blog posts.
Embedded Systems Engineer
Meter provides internet infrastructure for businesses. We build enterprise-grade networks that are faster, more accessible, and more secure. Our full-stack approach combines hardware, software, and operations so that any company can easily set up and run a modern network. Our long-term ambition is to evolve internet infrastructure into a turnkey utility.
About the role
Meter’s mission is to make businesses more productive and secure through providing best-in-class internet infrastructure. The embedded platform team members support this goal in a number of ways:
- We provide the hardware systems that create the physical foundation of Meter.
- We provide the operating systems that run on that hardware.
- We write WiFi and networking firmware and drivers.
- We learn how our hardware behaves and performs so we can improve it.
Fundamentally, the Embedded Platforms Team provides the state-of-the-art foundation on which the rest of Meter’s product is built. We leverage existing Open Source Software whenever possible. Our users are both internal and external; in addition to our customers, we must consider the engineers who build on top of our platforms and the Operations Team that installs, monitors, and uses our devices.
On any given project, team members might debug new hardware, adjust the C-based firmware, write a new Linux driver, create a test framework, prototype APIs for Backend Engineers, and then wrap it up in a well-designed build system.
We are looking for people who are excited to work on complex problems, enjoy learning and working with others, and above all, are kind and ambitious. We are building for the long term and just getting started. We'd love your help.
Technology Stack
We use Linux, OpenWRT, Buildroot, C, Python, make, Lua, and Bash. We work on a variety of architectures, including: ARM, ath79, ipq806x, and x86-64. Currently, we work with QCA WiFi chips. Prospective team members must be flexible and able to learn new technologies, chips, and architectures.
Other teams at Meter use technologies like Go, Postgres, and AWS (managed with Terraform). Having a knowledge of these and/or similar technologies, while not mandatory, will make it easier to work with other teams and provide the platforms they need.
You might be a good fit if
- You believe in continual improvement of a product with a strong history of releases.
- You can intelligently debate the pros and cons of using Buildroot vs. OpenWRT vs. Yocto/OE because you have developed products using one or more of them.
- You have successfully upstreamed a patch to the Linux kernel, OpenWRT, Buildroot, or any other major project.
- You have used a schematic, a datasheet, and a header file to determine and fix an error.
- You enjoy converting decimal to hex to binary.
- When you encounter a long list of magic incantations to build an image, you redesign the build system so all you have to do is type make.
- You have implemented a network protocol from the RFC or official specification.
- You add test cases to frameworks because of a known bug.
- You improve documentation instead of simply complaining that it is bad.
- You are thoughtful and measured in your approach to solving problems.
- You agree with the statement “feedback is a gift.”
- You like to make LEDs blink. And you know both how and why they do.
If you are interested in joining us
We encourage you to reach out even if your experience doesn't precisely match this job description. We operate with a growth mindset and expect ourselves and our colleagues to have the capacity and desire for ongoing growth.
- Tell us a little bit about yourself, why you are interested in what we are doing, and any relevant experience you have.
- Attach your resume.
- Please include links to LinkedIn, Github, any code samples, or blog posts.
Frontend Engineer
Meter provides internet infrastructure for businesses. We build enterprise-grade networks that are faster, more accessible, and more secure. Our full-stack approach combines hardware, software, and operations so that any company can easily set up and run a modern network. Our long-term ambition is to evolve internet infrastructure into a turnkey utility.
About the role
Meter’s mission is to make every company more productive and secure through providing best-in-class internet infrastructure. Meter’s applications support this goal in a number of ways:
- Meter Dashboard: Ensure the operational information exposed by Meter’s internal APIs are communicated to Meter’s customers in a way that is useful and intuitive.
- Meter Connect: Build a modern experience for comparison shopping internet plans, think Kayak but for ISPs. Iterate on user interfaces to help customers understand what plan is best for them and make better choices. Scale the quoting process by integrating with internal and external data sources and building tooling.
We are looking for people who are excited to work on complex problems, enjoy learning and working with others, and above all, are kind and ambitious. We are building for the long term and just getting started. We'd love your help.
Requirements
Some companies write in job requirements like, "must have 10 years experience with X" and then hire people with only 3 years of experience with X. What they are really screening for is a willingness to ignore what's written in the job description. We don't think that's a great process, so we don't really have requirements; we are looking for people who think this job description sounds appealing.
You might be a good fit if you have
- Experience working with JavaScript, TypeScript, & React
- Experience turning designs into polished products
- Ability to go through customer requirements and build easy to use applications
- Understanding on how important low latency and performance are to user perceptions of application quality
- Read through third party software to understand what it does and why it’s broken
- An awareness of best practices, but a skepticism about following the JavaScript flavor of the month
If you are interested in joining us
We encourage you to reach out even if your experience doesn't precisely match this job description. We operate with a growth mindset and expect ourselves and our colleagues to have the capacity and desire for ongoing growth.
- Tell us a little bit about yourself, why you are interested in what we are doing, and any relevant experience you have.
- Attach your resume.
- Please include links to LinkedIn, Github, any code samples, or blog posts.
Full Stack Engineer
Meter provides internet infrastructure for businesses. We build enterprise-grade networks that are faster, more accessible, and more secure. Our full-stack approach combines hardware, software, and operations so that any company can easily set up and run a modern network. Our long-term ambition is to evolve internet infrastructure into a turnkey utility.
About the role
Meter’s mission is to make businesses more productive and secure through providing best-in-class internet infrastructure. This role will be focused on helping launch and scale Meter Connect. Today, it takes two weeks over phone calls and emails for a business to get a business internet connection. Our goal is to build a delightful experience to help businesses get connected to a fast, secure, reliable ISP at the best price in minutes. You will be a core member of this team - helping craft the vision for this product, building the customer experience and working with a cross-functional team to scale this to thousands of businesses.
More broadly, you’ll be working on a team that empowers operations and customer success to deploy and scale customer networks and Meter’s backend API.
We are looking for people who are excited to work on complex problems, enjoy learning and working with others, and above all, are kind and ambitious. We are building for the long term and just getting started. We'd love your help.
As a Full Stack Engineer, you will have impact by:
- Helping to build Meter Connect from the ground up
- Crafting experiences and tools for both internal and external users
- Running UI experiments and sitting in on customer interviews
- Defining how Connect data flows through the system
You might be a good fit if you
- Are comfortable working across the stack but particularly enjoy frontend work
- Have experience and opinions building with React
- Have built end-to-end products, from server code and data modeling at the database layer up to the UI
- Are open to an experimental environment where we move fast and make incremental changes
- Are comfortable taking ownership and driving technical decisions in an organization
- Enjoy being embedded in a product team and working with a diverse group of people
- Have experience managing API integrations and data ingestion
- Are comfortable working with many different stakeholders across the company
Bonus points for
- Experience with Go, PostgreSQL, and AWS
- Experience working with designers to build and adopt design systems
If you are interested in joining us
We encourage you to reach out even if your experience doesn't precisely match this job description. We operate with a growth mindset and expect ourselves and our colleagues to have the capacity and desire for ongoing growth.
- Tell us a little bit about yourself, why you are interested in what we are doing, and any relevant experience you have.
- Attach your resume.
- Please include links to LinkedIn, Github, any code samples, or blog posts.
Network Features Engineer
Meter provides internet infrastructure for businesses. We build enterprise-grade networks that are faster, more accessible, and more secure. Our full-stack approach combines hardware, software, and operations so that any company can easily set up and run a modern network. Our long-term ambition is to evolve internet infrastructure into a turnkey utility.
About the role
Meter’s mission is to make businesses more productive and secure through providing best-in-class internet infrastructure.
We are looking for people who are excited to work on complex problems, enjoy learning and working with others, and above all, are kind and ambitious. We are building for the long term and just getting started. We'd love your help.
As a network features engineer, you will have an impact by:
- Implementing network features that solve real problems, helping end-users utilize the network effectively, efficiently, and in novel ways.
- Designing and implement routing protocol improvements for network appliances.
- Collaborating with our backend team on connecting Meter devices to Meter’s cloud for command & control.
- Collaborating with our operations & support teams on tools we can use to improve network operations proactively and telemetry we can share with our customers to give them insight into the value of the Meter service.
- Collaborating with the hardware team on our network architecture and upcoming products.
- Having broad scope to choose the right tools for the job to make a big impact on the technical decisions.
You might be a good fit if you
- Have expertise in networking protocols (L2/L3), ideally running on network appliances.
- Understand and have experience with L4 to L7 services (firewall, NAT, VPN, IPv6, load balancing, and tunneling protocols), algorithms and architectures.
- Understand the importance of stability and security for hardware that affects end-user connectivity & overall experience.
- Can methodically evaluate and test multiple possible solutions for a given problem and make a case for how to move towards a working solution.
Bonus points for
- Contributions to Open-Source projects, even in the non-networking space.
- Experience with Linux’s network stack, Software Defined Networking, or other packet processing software.
- Direct involvement developing build systems or release engineering processes for software running on hard-to-reach hardware.
- Work related to fuzzing, software hardening, device identity, or security protocols.
If you are interested in joining us
We encourage you to reach out even if your experience doesn't precisely match this job description. We operate with a growth mindset and expect ourselves and our colleagues to have the capacity and desire for ongoing growth.
- Tell us a little bit about yourself, why you are interested in what we are doing, and any relevant experience you have.
- Attach your resume.
- Please include links to LinkedIn, Github, any code samples, or blog posts.
QA Engineer
Meter provides internet infrastructure for businesses. We build enterprise-grade networks that are faster, more accessible, and more secure. Our full-stack approach combines hardware, software, and operations so that any company can easily set up and run a modern network. Our long-term ambition is to evolve internet infrastructure into a turnkey utility.
About the role
Meter’s mission is to make businesses more productive and secure through providing best-in-class internet infrastructure.
We are looking for people who are excited to work on complex problems, enjoy learning and working with others, and above all, are kind and ambitious. We are building for the long term and just getting started. We'd love your help.
As a QA Engineer, you will have impact by:
- Testing new features and troubleshooting issues with our vertically-integrated stack, touching everything from routers and wifi to radio firmware
- Automating functional tests and verifying integration between physical devices
- Completing performance studies and designing experiments to deeply understand the system behavior
- Collaborating cross functionally with field engineers, internal tools, and software development teams
You might be a good fit if you have
- Strong programming skills, with a focus on Python or Bash
- Experience in test automation and frameworks like Pytest
- A background in Linux
- Experience with creating and executing test plans for embedded network devices
- Experience using network monitoring and instrumentation to debug and analyze wireless behavior
- Excellent communication skills
Bonus points for
- Experience with scripting for remote execution
- Experience with network simulators or wifi traffic generators
- Experience with packet capture & analysis tools, like Wireshark and tcpdump
- Familiarity with automation tools like Jenkins, or similar
If you’re interested in joining us
We encourage you to reach out even if your experience doesn't precisely match this job description. We operate with a growth mindset and expect ourselves and our colleagues to have the capacity and desire for ongoing growth.
- Tell us a little bit about yourself, why you are interested in what we are doing, and any relevant experience you have.
- Attach your resume.
- Please include links to LinkedIn, Github, any code samples, or blog posts.
Sales Manager
Meter provides internet infrastructure for businesses. We build enterprise-grade networks that are faster, more accessible, and more secure. Our full-stack approach combines hardware, software, and operations so that any company can easily set up and run a modern network. Our long-term ambition is to evolve internet infrastructure into a turnkey utility.
About the role
Meter’s mission is to make businesses more productive and secure through providing best-in-class internet infrastructure. We are looking to hire our first sales manager in New York. This leader will be responsible for laying the groundwork for how we approach our GTM strategy in this region. The sales team at Meter is responsible for driving growth of Meter, building relationships with organizations of all sizes and in all industries, and helping companies understand the value of Meter — in addition to providing critical feedback for our product and engineering teams.
We are looking for people who are excited to work on complex problems, enjoy learning and working with others, and above all, are kind and ambitious. We are building for the long term and just getting started. We'd love your help.
You will have an impact by
- Setting the stage for scaling a regional sales team by developing the strategy and framework in areas such as customer segmentation, lead generation, hiring and training, as well as our partnership with engineering and product teams.
- Hiring, mentoring and coaching account executives
- Sourcing and closing new business, from generated pipeline and inbound deals to outbound leads
- Providing excellent service and communication from Meter to existing and prospective customers; ensuring excellent representation of these customers to our internal teams.
- Executing against quarterly/biannual/annual targets for new deal signings and existing customer growth
- Meter is big on documentation. You will help document how we plan to operate as a more mature sales organization.
- We expect our tooling to evolve as we grow the team. You will help with this.
- Optimizing the partnership between sales, operations, and customer success throughout the deal process.
You might be a good fit if
- You have a demonstrated track record of success as a top performer
- You have 3+ years of solution selling and 1+ year of sales management experience, preferably with some of that experience for a high-growth B2B technology company
- You are comfortable selling into existing and new markets while building and coaching a team
- You have the ability to learn and understand complex technical requirements
- You possess excellent communication skills (the ability to write well is especially important) and can influence key decision makers, internally and externally
- You demonstrate proactive leadership by seeking out new opportunities, driving projects, and navigating ambiguity during times of rapid change
- You have the ability to lead complex negotiations involving bespoke commercial agreements
- You have a strong interest in technology and preferably a deep understanding of the space
If you are interested in joining us
We encourage you to reach out even if your experience doesn't precisely match this job description. We operate with a growth mindset and expect ourselves and our colleagues to have the capacity and desire for ongoing growth.
- Please tell us a little bit about yourself, why you are interested in what we are doing, and any relevant experience you have.
- Include your resume, LinkedIn profile, or personal website — whatever you think will give us the best view of who you are.
Account Executive
Meter provides internet infrastructure for businesses. We build enterprise-grade networks that are faster, more accessible, and more secure. Our full-stack approach combines hardware, software, and operations so that any company can easily set up and run a modern network. Our long-term ambition is to evolve internet infrastructure into a turnkey utility.
About the role
Meter’s mission is to make every company more productive and secure through providing best-in-class internet infrastructure. The Sales team at Meter is responsible for driving growth of Meter, building relationships with organizations of all sizes and in all industries, and helping companies understand the value of Meter — in addition to providing critical feedback for our product and engineering teams.
We are looking for people who are excited to work on complex problems, enjoy learning and working with others, and above all, are kind and ambitious. We are building for the long term and just getting started. We'd love your help.
You will have an impact by
- Sourcing and closing new business, from generated pipeline and inbound deals.
- Setting the stage for scaling a regional sales team by developing the strategy and framework in areas such as customer segmentation, lead generation, hiring and training, as well as our partnership with engineering and product teams.
- Meter is big on documentation. You will help document how we plan to operate as a more mature sales organization.
- We expect our tooling to evolve as we grow the team. You will help with this.
- Optimizing the partnership between sales, operations, and customer success throughout the deal process.
You might be a good fit if
- You have a demonstrated track record of success as a top performer
- You have the ability to learn and understand complex technical requirements
- You possess excellent communication skills (the ability to write well is especially important)
- You can effectively navigate and have been successful in highly ambiguous and fast-changing environments
- You have 3+ years of sales experience, preferably selling a technically complex product
- You have the ability to lead complex negotiations involving bespoke commercial agreements
- You have a strong interest in technology and a deep understanding of the space
If you are interested in joining us
We encourage you to reach out even if your experience doesn't precisely match this job description. We operate with a growth mindset and expect ourselves and our colleagues to have the capacity and desire for ongoing growth.
- Please tell us a little bit about yourself, why you are interested in what we are doing, and any relevant experience you have.
- Include your resume, LinkedIn profile, or personal website — whatever you think will give us the best view of who you are.
Sales Operations
Meter provides internet infrastructure for businesses. We build enterprise-grade networks that are faster, more accessible, and more secure. Our full-stack approach combines hardware, software, and operations so that any company can easily set up and run a modern network. Our long-term ambition is to evolve internet infrastructure into a turnkey utility.
About the role
Meter’s mission is to make businesses more productive and secure through providing best-in-class internet infrastructure. As Meter’s first sales operations hire, you will play a critical role in laying our sales operations foundation – with an early focus on data integrity and GTM practices that scale across the org as we grow. You will be the arbiter and oracle of all things sales operations - from forecasting to capacity planning, compensation modeling to GTM strategy, and everything in between.
We are looking for people who are excited to work on complex problems, enjoy learning and working with others, and above all, are kind and ambitious. We are building for the long term and just getting started. We'd love your help.
You will have an impact by
- Developing a deep understanding of Meter’s lead to close processes, expansion & renewal processes and how to evolve these as we grow
- Driving development of and overseeing governance of all sales policies across the organization; aligning cross functional leadership on policy design, and maintaining critical sales process and policy documentation.
- Owning and administering all sales systems, optimizing licensing, usage and utility
- Ensuring our CRM consolidates all of Meter’s customer information and providing trusted insights for the team
- Helping set goals for our sales team and ensuring accurate forecasting
- Assisting with compensation plan design, administration, and rollout
- Serving as the sales operations partner to sales management
- One-off analytics projects as needed to gain insight into the business and help make resource and allocation decisions
- Hiring, developing, and leading a high performing team
- Partnering with adjacent groups like Customer Success and Marketing
You might be a good fit if
- 3-5+ years of sales operations experience, preferably in a fast growing SaaS business
- We're currently using Hubspot — if you have interest in and experience with leveraging Salesforce to scale our efforts, then this is your place :)
- Comfortable presenting to leadership, with the ability to influence decision marking using data
- You are excited to build an incredible sales operations function from the ground up — there’s a blank slate for you to create your ideal
- You have a collaborative working style, with experience working across the company with teams of varied sizes to achieve common goals
- You possess excellent communication skills (the ability to write well is especially important at Meter)
- You’ve demonstrated the ability to effectively navigate and have an impact in highly ambiguous and fast-changing environments
If you are interested in joining us
We encourage you to reach out even if your experience doesn't precisely match this job description. We operate with a growth mindset and expect ourselves and our colleagues to have the capacity and desire for ongoing growth.
- Please tell us a little bit about yourself, why you are interested in what we are doing, and any relevant experience you have.
- Include your resume, LinkedIn profile, or personal website — whatever you think will give us the best view of who you are.
Business Development, Real Estate Partnerships
Meter provides internet infrastructure for businesses. We build enterprise-grade networks that are faster, more accessible, and more secure. Our full-stack approach combines hardware, software, and operations so that any company can easily set up and run a modern network. Our long-term ambition is to evolve internet infrastructure into a turnkey utility.
About the role
Meter’s mission is to make businesses more productive and secure through providing best-in-class internet infrastructure.
We are looking for people who are excited to work on complex problems, enjoy learning and working with others, and above all, are kind and ambitious. We are building for the long term and just getting started. We'd love your help.
You might be a good fit if you have
- 10+ years of total work experience, with 4+ years of partnerships experience working at or with B2B technology, commercial real estate, or equivalent strategic, complex partners
- Demonstrated track record of sourcing and structuring impactful partnerships with measured successful outcomes
- Strong negotiation skills and experience independently leading complex and/or first-of-a-kind negotiations
- Demonstrated ability to use data to make decisions and influence stakeholders
- Excellent written and verbal communication skills
- Ability to operate in a highly ambiguous and fast-changing environment
If you are interested in joining us
We encourage you to reach out even if your experience doesn't precisely match this job description. We operate with a growth mindset and expect ourselves and our colleagues to have the capacity and desire for ongoing growth.
- Please tell us a little bit about yourself, why you are interested in what we are doing, and any relevant experience you have.
- Include your resume, LinkedIn profile, or personal website — whatever you think will give us the best view of who you are.
BDR Manager
Meter provides internet infrastructure for businesses. We build enterprise-grade networks that are faster, more accessible, and more secure. Our full-stack approach combines hardware, software, and operations so that any company can easily set up and run a modern network. Our long-term ambition is to evolve internet infrastructure into a turnkey utility.
About the role
Meter’s mission is to make businesses more productive and secure through providing best-in-class internet infrastructure. The Sales team is responsible for driving growth of Meter, building relationships with organizations of all sizes and in all industries, and helping companies understand the value of Meter — in addition to providing critical feedback for our product and engineering teams.
We are looking to hire our first Business Development Representative (BDR) Manager, a leader who will be critical to building out Meter’s growing cohort of business development representatives. In this role, you will have the opportunity to establish the team responsible for outreach to prospective customers in existing and new markets, helping drive new business and the adoption of Meter’s products and services. You will be a part of Meter’s sales leadership team and work closely with Meter’s CEO and founder.
We are looking for people who are excited to work on complex problems, enjoy learning and working with others, and above all, are kind and ambitious. We are building for the long term and just getting started. We'd love your help.
You will have an impact by
- Developing and leading the strategy and framework for lead generation across verticals and geographies
- Hiring, training and managing a growing team of BDRs
- Researching and discovering new companies for Meter to work with, and guiding the team to engage those companies through targeted outreach via phone, email, social selling, or video
- Working with partners on the Sales and Marketing teams to expand Meter’s reach
- Working with partner organizations to identify and refer client prospects within shared groups of customers
- Leveraging tools such as Salesforce, Hubspot, Apollo, LinkedIn Sales Navigator, and Zapier to manage and track lead generation; helping the team learn and adapt to new tools, where needed.
- Executing against quarterly/biannual/annual targets for lead generation
- Meter is big on documentation; you will help document how we plan to operate as a more mature BDR function.
- Building out our core sales processes, informed through the strategic application of personalization and automation at scale
- Working with Marketing, Product, and Client Success teams to create great experiences for our current and prospective customers
You might be a good fit if
- You have a demonstrated track record of success as a top performer
- You have 2+ years of solution selling and 1+ year of SDR/BDR management experience, preferably with some of that experience for a high-growth B2B technology company
- You have a strong desire to be a part of and help build the foundation of a sales organization, and develop your leadership on that team
- You demonstrate proactive leadership by seeking out new opportunities, driving projects, and navigating ambiguity during times of rapid change
- You are highly resilient and remain optimistic in the face of adversity — you see challenge as an opportunity for growth and impact
- You possess strong research skills and are naturally curious — you love learning new things and are excited to teach others new concepts
- You are collaborative and enjoy working on teams
- You are an excellent communicator (the ability to write well is especially important at Meter)
If you are interested in joining us
We encourage you to reach out even if your experience doesn't precisely match this job description. We operate with a growth mindset and expect ourselves and our colleagues to have the capacity and desire for ongoing growth.
- Please tell us a little bit about yourself, why you are interested in what we are doing, and any relevant experience you have.
- Include your resume, LinkedIn profile, or personal website — whatever you think will give us the best view of who you are.
Business Development Representative
Meter provides internet infrastructure for businesses. We build enterprise-grade networks that are faster, more accessible, and more secure. Our full-stack approach combines hardware, software, and operations so that any company can easily set up and run a modern network. Our long-term ambition is to evolve internet infrastructure into a turnkey utility.
About the role
Meter’s mission is to make businesses more productive and secure through providing best-in-class internet infrastructure. The Sales team is responsible for driving growth of Meter, building relationships with organizations of all sizes and in all industries, and helping companies understand the value of Meter — in addition to providing critical feedback for our product and engineering teams.
As one of Meter’s first business development representatives, you will design and execute Meter’s outreach strategy for prospective customers in existing and new markets, helping drive new business and the adoption of Meter’s products and services.
We care much more about your ambitions and potential than whether you have previous experience in sales (although if you have previous outbound sales experience, that’s great!).
Our sales leadership team brings a depth of experience across some of the fastest growing B2B technology companies in the world. They’ve developed a robust training program for the BDR team with the goal of developing the next cohort of exceptional account executives for the company.
We are looking for people who are excited to work on complex problems, enjoy learning and working with others, and above all, are kind and ambitious. We are building for the long term and just getting started. We'd love your help.
You will have an impact by
- Researching and discovering new companies for Meter to work with
- Reaching out to companies on behalf of Meter through phone, email, social selling, or video
- Working with partners on the Sales team to help expand Meter’s reach
- Working with partner organization to identify and refer client prospects within shared groups of customers
- Leveraging tools such as Hubspot, Apollo, LinkedIn Sales Navigator, and Zapier to manage and track lead generation (Love other tools? We want to hear about them!)
- Building out our core sales processes, informed through the strategic application of personalization and automation at scale
- Working with Marketing, Product, and Client Success teams to create great experiences for our current and prospective customers
You might be a good fit if
- You have a track record of success, a keen sense of organization and autonomy, and deep intellectual curiosity and ambition
- You have a strong desire to be a part of and help build the foundation of a sales organization, and grow into a senior role on that team
- You are highly resilient and remain optimistic in the face of adversity — you see challenge as an opportunity for growth and impact
- You possess strong research skills and are naturally curious — you love learning new things and are excited to teach others new concepts
- You are collaborative and enjoy working on teams
- You are an excellent communicator (the ability to write well is especially important at Meter)
If you are interested in joining us
We encourage you to reach out even if your experience doesn't precisely match this job description. We operate with a growth mindset and expect ourselves and our colleagues to have the capacity and desire for ongoing growth.
- Please tell us a little bit about yourself, why you are interested in what we are doing, and any relevant experience you have.
- Include your resume, LinkedIn profile, or personal website — whatever you think will give us the best view of who you are.
Product Marketing Manager
Meter provides internet infrastructure for businesses. We build enterprise-grade networks that are faster, more accessible, and more secure. Our full-stack approach combines hardware, software, and operations so that any company can easily set up and run a modern network. Our long-term ambition is to evolve internet infrastructure into a turnkey utility.
About the role
Meter’s mission is to make businesses more productive and secure through providing best-in-class internet infrastructure.
We are looking for people who are excited to work on complex problems, enjoy learning and working with others, and above all, are kind and ambitious. We are building for the long term and just getting started. We'd love your help.
You will have an impact by
- Develop go-to-market and launch strategies to accelerate top of funnel growth and adoption of our new products
- Create and maintain marketing and sales collateral, such as fact sheets, sales decks, blog posts, sales playbooks, customer stories, videos, and how-to content to help improve and educate our customers and accelerate our sales cycles
- Partner with design, customer success, operations and business development teams to develop and iterate on content and sales and marketing playbooks
- Work with our product teams to understand market trends and develop deep category expertise to inform our positioning and product roadmap
- Identify the most efficient ways to track and amplify content across owned, earned, paid, and partner channels, and regularly report on performance
- Create and invest in systems and processes to build the foundation for sustainable long-term growth
You might be a good fit if you have
- 3-5+ years of experience in Product Marketing, growth and/or supporting sales teams
- B2B product marketing and sales enablement experience preferred
- Strong project management and organizational skills, with a knack for balancing multiple projects at the same time
- Exceptional written and verbal communication skills
- Comfortable with developing strategies and also executing upon those strategies
- Proven ability to influence cross-functional teams
- Eager to learn and work at early-stage, high growth startup
- Analytical mindset and data-driven decision maker
- Self-driven, scrappy, and motivated to work in a fast-paced, dynamic environment
If you are interested in joining us
We encourage you to reach out even if your experience doesn't precisely match this job description. We operate with a growth mindset and expect ourselves and our colleagues to have the capacity and desire for ongoing growth.
Product Operations Manager
Meter provides internet infrastructure for businesses. We build enterprise-grade networks that are faster, more accessible, and more secure. Our full-stack approach combines hardware, software, and operations so that any company can easily set up and run a modern network. Our long-term ambition is to evolve internet infrastructure into a turnkey utility.
About the role
Meter’s mission is to make businesses more productive and secure through providing best-in-class internet infrastructure. The Product Operations team is responsible for building the programs that enable the seamless delivery of our products to customers at scale. Our goal is to develop the operational capacity to meet customer demand, as well as design the experience that makes customers strong advocates for Meter. We are looking to hire a Product Operations Manager to join us.
We are looking for people who are excited to work on complex problems, enjoy learning and working with others, and above all, are kind and ambitious. We are building for the long term and just getting started. We'd love your help.
In this role, you will be directly responsible for achieving objectives like:
- Standardizing and operationalizing the internal processes that allow us to deploy Meter Networks with high velocity and quality
- Designing the staffing model that allows us to scale deployments across geographies
- Hiring, training, and managing a team of Project Coordinators who are responsible for the execution of a Meter deployment (e.g., scheduling with installation partners, developing documentation to support the installation, communicating updates to customers and partners)
Here are a few reasons why those goals are central to Meter’s business:
- Today, our core Product Operations team is directly involved in each deployment of Meter’s infrastructure at customer sites. This involves working across internal teams (sales, customer support, engineering), external partners (installation vendors, property managers), and customers.
- We have developed the first iteration of the run books that make this process more scalable and repeatable.
- Now, we are looking to spin up a new role (Project Coordinators) to execute on those playbooks. This role (Product Operations Manager) will be foundational in determining how we staff and leverage these coordinators to enable deployments with a consistently high quality and velocity.
You might wonder why this role now? Here’s why:
- Meter has spent the last two years developing and iterating on our process to enable the efficient deployment of our infrastructure and services across over 15 states and millions of square feet of commercial real estate.
- As we look towards the next stage of Meter’s growth, a critical bottleneck to our operational capacity will be how we scale installation operations.
In all candidates, we look for certain traits including ambition, kindness, optimism, effective communication (including written and verbal), and resilience. Beyond those, the ideal candidate for this role should have demonstrable strength and confidence in the following capabilities:
- Hiring, managing and training teams: In this role, you’ll design and operationalize the staffing model that allows Meter to scale deployments across multiple geographies. The right candidate will be able to advise us on the optimal model for this stage of Meter’s growth, and have the capacity to manage, train, and mentor a growing team of coordinators.
- Ability to scale: There will be a number of internal and external customer needs to manage in this role, as well as longer term objectives to achieve. To be successful, you will need to effectively gather the requirements of these customers and manage alignment as you design solutions that solve the most critical challenges as we scale.
- Systems thinking: Meter’s vertically integrated approach means that each decision that we make upstream has consequences downstream. We look for individuals who can not only quickly internalize how each step in the Operations process is connected, but can also develop frameworks to make decisions that help us scale.
- Detail oriented: While high-level systems thinking is important to find the levers that help us scale, it’s just as important that we find people who really care about the details. A seamless customer installation experience is the product of a series of details being right. We will look for people who take pride in being diligent, thoughtful, and detail-oriented.
- Resilience: If there is one thing that is certain, it is that things will go wrong. We want to understand how people tend to react to adversity and ambiguity as an indicator of their level of resilience when things inevitably don’t go as planned.
- Willingness to learn: Most candidates won’t come from a background that is in the Networking/WiFi domain; therefore, we want to work with people who are excited and able to learn about a technical field. While having a strict technical background shouldn’t be a filter, we want to find people with some technical know-how and the appetite to learn more.
If you are interested in joining us
We encourage you to reach out even if your experience doesn't precisely match this job description. We operate with a growth mindset and expect ourselves and our colleagues to have the capacity and desire for ongoing growth.
- Please tell us a little bit about yourself, why you are interested in what we are doing, and any relevant experience you have.
- Include your resume, LinkedIn profile, or personal website — whatever you think will give us the best view of who you are.
Technical Support Engineer
Meter provides internet infrastructure for businesses. We build enterprise-grade networks that are faster, more accessible, and more secure. Our full-stack approach combines hardware, software, and operations so that any company can easily set up and run a modern network. Our long-term ambition is to evolve internet infrastructure into a turnkey utility.
About the role
Meter’s mission is to make businesses more productive and secure through providing best-in-class internet infrastructure. Our customers expect their network to simply and seamlessly work. That is why they choose Meter. Our technical support engineering team is critical to meeting this expectation. As an early member of this team, you’ll set the foundation and standard for delivering truly excellent support at scale.
We are looking for people who are excited to work on complex problems, enjoy learning and working with others, and above all, are kind and ambitious. We are building for the long term and just getting started. We'd love your help.
You will have an impact by
- Delighting our customers: You’ll partner closely with Meter’s customer success and engineering teams to resolve technical customer support issues.
- Solving problems: You are patient, persistent, and resourceful as you diagnose, troubleshoot and resolve technical customer issues. We embrace challenges and enjoy solving technically-oriented issues.
- Representing the voice of our customers while improving our products and services: You'll leverage customer feedback to continuously enhance Meter's services, partnering with engineering and product operations teams to resolve issues and optimize product features.
- Strengthening how we operate: You'll help us build and scale our internal support infrastructure by streamlining internal processes, implementing new systems at scale, and creating robust documentation for internal teams and customers.
You might be a good fit if
- You take pride in helping customers and resolving their issues.
- You have strong troubleshooting skills and experience supporting a technical product (hardware and/or software).
- You have at least basic networking knowledge.
- You have experience supporting technical teams (developers and/or IT teams).
- You have strong problem solving skills.
- You have a strong attention to detail.
- You have strong writing skills: the ability to document our work is central to how we operate at Meter.
Bonus points
- You have empathy for both customers and partners and can translate that understanding into meaningful improvements of products and services.
- You've ideally been on a fast-growing support team and understand the trade-offs between building for scale vs. solving for the short-term.
If you are interested in joining us
We encourage you to reach out even if your experience doesn't precisely match this job description. We operate with a growth mindset and expect ourselves and our colleagues to have the capacity and desire for ongoing growth.
- Please tell us a little bit about yourself, why you are interested in what we are doing, and any relevant experience you have.
- Include your resume, LinkedIn profile, or personal website — whatever you think will give us the best view of who you are.