Open roles

If you don't believe your experience matches any of our current openings, but you’re still interested in building with us, we encourage you to reach out at jobs@meter.com

Technical Support Engineer (Thurs - Mon)

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Internet and WiFi are critical to every business. Meter is building the software, operations, and hardware solutions to make getting online easier. Our mission is to make companies of all sizes more productive and secure through providing great internet infrastructure. We believe every building should come with internet, networking, and WiFi; just like water, gas, and electricity, the internet is a fundamental utility.

Unlike traditional internet solutions, Meter’s approach is vertically-integrated across engineering and operations. We design and manufacture our own hardware, develop the entire software stack, and manage our users’ network. Meter’s software and hardware solutions allow our users to focus on what’s most important to them: running their business.

We are looking for people who are excited to work on complex problems, enjoy learning and working with others, and above all, are kind and ambitious. We are building for the long term and just getting started. We'd love your help.

About the role

Meter’s mission is to make businesses more productive and secure through providing best-in-class internet infrastructure. Our customers chose Meter for a simple, seamless network experience. Our Technical Support Engineering team is critical to meeting this expectation. The team is small but growing, and as an early member you will have a large impact in forming the foundation of the Technical Support Engineering team and role.

This is a hybrid role based our of our SF office. The schedule is Thurs-Mon from 9-6pm PT.

You will have impact by:

  • Troubleshooting, debugging and resolving wireless, switching and other networking issues reported by customers
  • Partnering with Engineering and Product Management to escalate and resolve critical bugs
  • Using technical experience to write internal and customer facing knowledge base articles
  • Partnering with FAE and Operations teams to assist in configuration changes and documentation for new deployments
  • Documenting network changes
  • Acquiring and analyzing wired and wireless packet captures to analyze root causes of issues

You might be a good fit if you have:

  • 3+ years of experience in technical support
  • Troubleshooting skills and experience supporting a networking product (wireless experience is a plus)
  • A thorough understanding of computer networking fundamentals and WiFi
  • Proficiency in the following areas: Linux, Wireshark packet captures, basic bash or Python scripting
  • Experience supporting technical teams (e.g., developers and/or IT teams)
  • Strong attention to detail
  • The ability to navigate complex issues in high pressure situations
  • The ability to effectively collaborate with various internal teams

If you are at all interested in joining us

  • Tell us a little bit about yourself, why you are interested in what we are doing, and any relevant experience you have
  • Attach your resume
  • Include links to LinkedIn, GitHub, any code samples, or blog posts

The estimated pay ranges for this role are as follows

  • $76,000-$150,000
  • Additionally, this role is eligible to participate in Meter's equity plan

The salary range represents the low and high end of the salary range for this job in the US. Minimums and maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors such as your skills, qualifications and experience.

Technical Support Engineer (India)

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Internet and WiFi are critical to every business. Meter is building the software, operations, and hardware solutions to make getting online easier. Our mission is to make companies of all sizes more productive and secure through providing great internet infrastructure. We believe every building should come with internet, networking, and WiFi; just like water, gas, and electricity, the internet is a fundamental utility.

Unlike traditional internet solutions, Meter’s approach is vertically-integrated across engineering and operations. We design and manufacture our own hardware, develop the entire software stack, and manage our users’ network. Meter’s software and hardware solutions allow our users to focus on what’s most important to them: running their business.

We are looking for people who are excited to work on complex problems, enjoy learning and working with others, and above all, are kind and ambitious. We are building for the long term and just getting started. We'd love your help.

About the role

Meter’s mission is to make businesses more productive and secure through providing best-in-class internet infrastructure. Our customers chose Meter for a simple, seamless network experience. Our Technical Support Engineering team is critical to meeting this expectation. The team is small but growing, and as an early member you will have a large impact in forming the foundation of the Technical Support Engineering team and role.

This is an in-office role based in Bangalore. There are two shifts available:

  • 7am - 4pm
  • 11am - 8pm

You will have impact by:

  • Troubleshooting, debugging and resolving wireless, switching and other networking issues reported by customers
  • Partnering with Engineering and Product Management to escalate and resolve critical bugs
  • Using technical experience to write internal and customer facing knowledge base articles
  • Partnering with FAE and Operations teams to assist in configuration changes and documentation for new deployments
  • Documenting network changes
  • Acquiring and analyzing wired and wireless packet captures to analyze root causes of issues

You might be a good fit if you have:

  • 5+ years of experience in technical support
  • Troubleshooting skills and experience supporting a networking product (wireless experience is a plus)
  • A thorough understanding of computer networking fundamentals and WiFi
  • Proficiency in the following areas: Linux, Wireshark packet captures, basic bash or Python scripting
  • Experience supporting technical teams (e.g., developers and/or IT teams)
  • Strong attention to detail
  • The ability to navigate complex issues in high pressure situations
  • The ability to effectively collaborate with various internal teams

Bonus

  • A valid US visa is a bonus, as we plan on bringing each candidate to the HQ for training

If you are at all interested in joining us

  • Tell us a little bit about yourself, why you are interested in what we are doing, and any relevant experience you have
  • Attach your resume
  • Include links to LinkedIn, GitHub, any code samples, or blog posts

Office Manager & Executive Assistant

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Meter provides internet infrastructure for businesses. We build enterprise-grade networks that are faster, more reliable, and more secure. Our full-stack approach combines hardware, software, and operations so that any company can easily set up and run a modern network. Our long-term ambition is to evolve internet infrastructure into a turnkey utility.

About the role

Meter’s mission is to make businesses more productive and secure through providing best-in-class internet infrastructure. We're looking for an organized, ambitious, and detail-oriented office manager to run Meter's San Francisco office. You will also partner with a member of our leadership team as their Executive Assistant.

In this role, you’ll be joining a small team of passionate operations experts who are focused on driving the highest leverage internal projects for Meter with a very high bar for quality. The expectations in this role are high and you’ll be bolstered by an empathetic and cohesive team along the way.

We are looking for people who are excited to work on complex problems, enjoy learning and working with others, and above all, are kind and ambitious. We are building for the long term and just getting started. We'd love your help.

This is a hybrid role based out of our SF office, and our in-office days are Tuesday through Thursday. That said, there may be times you’re asked to come in outside of these standard days.

You will have an impact by

  • Office Manager responsibilities:
  • Owning the day-to-day management for our office and, more importantly, our office culture
  • Creating a welcoming and comfortable environment for employees and guests who come into the office and in your work supporting other programs, like onboarding, events, etc.
  • Coordinating with and owning vendor relationships (e.g.,cleaners, suppliers, utility providers, etc.)
  • Addressing and managing any building and office related issues, such as coordinating repairs or maintenance
  • Taking on other projects that make a positive impact on the office
  • Executive Assistant responsibilities:
  • Managing the day-to-day schedule and email inbox for a member of our leadership team
  • Coordinating internal and external meetings and assisting with the associated documentation
  • Communicating effectively with internal and external stakeholders
  • Maintaining a strict level of confidentiality
  • Establishing new and optimizing existing operations and processes

You might be a good fit if

  • You embody our culture of kindness and ambition and are excited by the challenge of making an office an incredible place for our employees to gather and work
  • You have a high level of emotional intelligence and self-awareness, able to establish strong and trusting relationships
  • You are incredibly organized and have strong attention to detail
  • You are able to anticipate and respond to the needs of others before they arise
  • You have a strong sense of initiative, interested in growing and taking on projects outside of scope
  • You have good judgment and are adept at handling sensitive information with care
  • You communicate, perform, and react well under pressure or ambiguity
  • You have excellent communication skills, in verbal and written form (i.e., clarity of thought, structured, rigorous)
  • You have experience leading office operations and partnering with executives at fast growing startups

If you are interested in joining us

We encourage you to reach out even if your experience doesn't precisely match this job description. We operate with a growth mindset and expect ourselves and our colleagues to have the capacity and desire for ongoing growth.

  • Tell us a little bit about yourself and why you are interested in what we are doing
  • Attach your resume
  • Include the URL(s) to your LinkedIn, Github, any code samples, and/or blog posts — whatever you think will give us the best view into your work experience

The estimated pay ranges for this role are as follows

  • $84,600 - $169,400
  • Additionally, this role is eligible to participate in Meter's equity plan

The salary range represents the low and high end of the salary range for this job in the Bay Area. The actual salary offer will carefully consider a wide range of factors such as your skills, qualifications and experience.

Business Development Representative

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Meter provides internet infrastructure for businesses. We build enterprise-grade networks that are faster, more accessible, and more secure. Our full-stack approach combines hardware, software, and operations so that any company can easily set up and run a modern network. Our long-term ambition is to evolve internet infrastructure into a turnkey utility.

About the role

Meter’s mission is to make businesses more productive and secure through providing best-in-class internet infrastructure. The Sales team is responsible for driving growth of Meter’s business, building relationships with organizations of all sizes and in all industries, and helping companies understand the value of Meter — in addition to providing critical feedback for our product and engineering teams.

We are looking to grow our Business Development Representative (BDR) team. As a BDR, you will help scale our outbound lead generation efforts to drive new business and the adoption of Meter’s vertically integrated platform. We are looking for people who are excited to work on complex problems, enjoy learning and working with others, and above all, are kind and ambitious. We are building for the long term and just getting started. We'd love your help.

This is a hybrid role based out of our SF office. Our in-office days are Tuesday through Thursday.

You will have an impact by

  • Generating leads for Meter’s account executive team through effective outreach to target accounts
  • Researching and discovering new companies for Meter to target, and guiding the team to effectively engage those companies through targeted outreach via phone, email, direct mail, and participation at in-person events.
  • Partnering closely with the Account Executive and Marketing teams to expand Meter’s reach
  • Developing a strong grasp of Meter’s product platform in order to articulate Meter’s value proposition to target personas
  • Continuously refining outreach collateral (e.g., call scripts, email sequences) based on feedback and performance from colleagues
  • Leveraging tools such as Salesforce, Outreach and LinkedIn Sales Navigator to manage and track lead generation, helping the team learn and adapt to new tools, where needed.
  • Executing against quarterly/biannual/annual targets for lead generation
  • Meter prioritizes documentation – you will help document how we plan to operate as a more mature BDR function
  • Building out our core outbound sales processes, informed through the strategic application of personalization and automation at scale
  • Partnering with Marketing, Product, Engineering and Customer Success teams to create great experiences for our current and prospective customers

You might be a good fit if you

  • Have a demonstrated track record of exceeding expectations
  • Have a strong desire to be a part of and to help build the foundation of a best-in-class outbound sales function
  • Are comfortable using systems and tools to measure and manage your progress towards achieving ambitious results
  • Are highly resilient and remain optimistic in the face of adversity — you see challenge as an opportunity for growth and failure as a step towards success
  • Possess strong research skills and are naturally curious — you love learning new things and are excited to teach others new concepts
  • Are collaborative and enjoy working on teams
  • Are an excellent communicator (the ability to write well is especially important at Meter)

We are striving to build a high performing team with a diverse range of experience. We are open to considering individuals early in their career who don’t yet have outbound BDR/SDR experience. For candidates with BDR/SDR experience, we are looking for strength in the aforementioned traits, as well as the following domain expertise:

  • Experience as a top-performing member of your company’s outbound BDR/SDR team, preferably with some of that experience for a high-growth B2B technology company
  • Fluency with using CRM tools, preferably Salesforce, as your source of truth for reporting
  • Experience using a sales communication platform such as Outreach or an equivalent to communicate with prospective customers across email, call and social platforms

If you are interested in joining us

We encourage you to reach out even if your experience doesn't precisely match this job description. We operate with a growth mindset and expect ourselves and our colleagues to have the capacity and desire for ongoing growth.

  • Attach your resume
  • Include the URL to your LinkedIn

The estimated pay ranges for this role are as follows

  • $70,000 - $99,000
  • Additionally, this role is eligible to earn commissions and to participate in Meter’s equity plan.

The salary range represents the low and high end of the salary range for this job in the Bay Area. The actual salary offer will carefully consider a wide range of factors such as your skills, qualifications and experience.

Growth Marketing Lead

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Meter provides internet infrastructure for businesses. We build enterprise-grade networks that are faster, more accessible, and more secure. Our full-stack approach combines hardware, software, and operations so that any company can easily set up and run a modern network. Our long-term ambition is to evolve internet infrastructure into a turnkey utility.

About the role

Meter’s mission is to make businesses more productive and secure through providing best-in-class internet infrastructure.

We are looking for a growth marketer to build and scale Meter’s integrated marketing program with a world-class approach to account-based marketing. In this role, your primary goal will be to increase marketing qualified leads that drive significant revenue growth. You will work closely with Meter’s founders and cross-functional partners across sales, marketing, finance, and operations. As an early member of Meter’s go-to-market team, you will serve a critical role in building a robust and repeatable growth engine for the business.

We are looking for people who are excited to work on complex problems, enjoy learning and working with others, and above all, are kind and ambitious. We are building for the long term and just getting started. We'd love your help.

This is a hybrid role based out of our SF office. Our in-office days are Tuesday through Thursday.

You will have an impact by

  • Developing integrated marketing programs that incorporate an effective account-based marketing strategy with the goal of increasing marketing qualified leads and ultimately driving exponential revenue growth.
  • Testing, optimizing and iterating on new marketing channels and campaigns (including, but not limited to Digital, Email, Webinars, Events, and Direct Mail)
  • Setting up and managing our marketing technology stack
  • Establishing our analytics tracking, lead scoring, and attribution models
  • Partnering with product marketing, operations, and sales to drive pipeline generation and revenue
  • Creating and investing in systems and processes to build the foundation for sustainable long-term growth

You might be a good fit if you

  • Demonstrate world-class integrated marketing skills: ability to design and execute multi-touch campaigns that significantly increase MQLs, SQLs and ultimately drive exponential revenue growth.
  • Have 5+ years of experience in growth/demand generation marketing, preferably with recent experience at a fast-growing B2B technology company
  • Are a builder who has a knack for getting stuff done (i.e., self-driven and scrappy)
  • Are obsessed with rigorous experimentation and measurement, and building frameworks that successfully scale with a fast growing business
  • Possess strong cross-functional skills with experience working effectively with sales, marketing, and finance functions
  • Possess strong analytical acumen and are comfortable optimizing ROI using web analytics, CRM tools, SQL, and Google Sheets/Excel
  • Possess superior communication and verbal skills

If you are interested in joining us

We encourage you to reach out even if your experience doesn't precisely match this job description. We operate with a growth mindset and expect ourselves and our colleagues to have the capacity and desire for ongoing growth.

  • Attach your resume
  • Include the URL to your LinkedIn profile

The estimated pay ranges for this role are as follows

  • $98,000 - $198,000
  • Additionally, this role is eligible to participate in Meter's equity plan.

The salary range represents the low and high end of the salary range for this job in the Bay Area. The actual salary offer will carefully consider a wide range of factors such as your skills, qualifications and experience.

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