Meter Support

Frequently asked questions

Billing and Payments

We’ll send you invoices. When you receive the invoice, you can send the payment via ACH or wire transfer. If you would like to use a different payment method, please reach out to support@meter.com.

Billing and Payments

When you move, we update your contract to reflect the new location and size of the office. Your move-in date becomes the new Effective Date and starts a new term. If there are months remaining on the previous contract (i.e. you moved within 12 months of the term), we will apply the pro-rated balance (rounded up to the nearest 10) toward the new contract as a credit.

Billing and Payments

Our standard terms are payment due within five (5) days after the date of invoice, in US Dollars. Please see your specific Customer Agreement for full details. You should get a signed copy of the Customer Agreement once all parties have signed. If you need a new copy, reach out to support@meter.com and we will send one over. 

Billing and Payments

Invoices will be sent out after the first day your network is live, unless negotiated otherwise. 

Billing and Payments
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