Meter Support

Frequently asked questions

We usually see issues with using consumer equipment start at around 15 - 20 devices. Consumer hardware is great for home networks, where fewer people have relatively low bandwidth requirements. Consumer gear often uses a mesh system, which exacerbates issues in a work environment since the access points have to communicate with each other as well as with all the clients. Unreliable WiFi will significantly affect productivity, so we recommend being proactive by setting up enterprise-grade WiFi in advance of that.

Hardware

We don't resell other vendors' hardware. We design and manufacture the firewalls and access points ourselves and write the operating systems and firmware as well.

Hardware

We bundle everything under a simple monthly rate, based on the square footage of your space, including the hardware. Businesses should not have to make the trade off between a reliable network and savings. In addition, businesses should not have to buy expensive hardware that is difficult to maintain and starts to depreciate as soon as it’s purchased. With Meter, there are no up-front costs and businesses pay for what they need when they need it and can easily add or reduce square footage.

Hardware

For your existing hardware, we will happily buy it back and apply the repurchase amount as a credit toward your Meter account.

Hardware

Meter manufactures our own wireless hardware and security appliances / routers. Meter’s wireless access points have virtually the same hardware specs and components as others that are commercially available. We firmly believe that hardware in this space is commoditized and the end-user experience is differentiated by our software, turnkey set up, and ongoing expert support. Learn more about our hardware.

Hardware

We choose to make our own hardware because we believe people who are really serious about software should make their own hardware and be responsible for that hardware.. We’re able to improve on our hardware by observing how our customers interact with their networks. We’re able to improve our customers’ networks more precisely because we know our hardware so well, since we make it ourselves.

Hardware
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